题目：二、听力理解 听对话录音，根据对话内容，找出“Column A”中的各方是如何应对产品质量问题的（每题10分）。 音频 操作提示：通过下拉框选择题目的正确答案。 Column AColumn B Customers 2. The store 3. The purchasing department 4. The manager 5. Frank
A. ["Trying to understand and solve the problem","Talking to the supplier","Making complaints to the store","Offering customers an exchange or a full refund","Reporting the quality problem to the manager"]
B. ["Trying to understand and solve the problem","Talking to the supplier","Making complaints to the store","Offering customers an exchange or a full refund","Reporting the quality problem to the manager"]
C. ["Trying to understand and solve the problem","Talking to the supplier","Making complaints to the store","Offering customers an exchange or a full refund","Reporting the quality problem to the manager"]
D. ["Trying to understand and solve the problem","Talking to the supplier","Making complaints to the store","Offering customers an exchange or a full refund","Reporting the quality problem to the manager"]
E. ["Trying to understand and solve the problem","Talking to the supplier","Making complaints to the store","Offering customers an exchange or a full refund","Reporting the quality problem to the manager"]
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